Council Tax Support Scheme

The Government has made a number of changes to welfare benefits one of which is the abolition of Council Tax Benefit. This will be replaced by a local ‘Council Tax Support’ scheme, which takes effect from 1 April 2013.

This new local scheme was approved by Council on 26 January 2013, following extensive public consultation and updated annually every January.

The Government is giving councils less money to pay for their new schemes. The cut will be 10% of the current expenditure and will not be increased if the number of people claiming or the council tax charge goes up. At present Stevenage Borough Council spends £7.3 million per year on council tax benefit (CTB). This means that Stevenage Borough Council has to find £730,000 to cover the 10% cut.

The Government is protecting Pensioners, so savings have to be found from elsewhere. 

The new Council Tax Support scheme will not give you as much help with your Council Tax as you had previously, as the Government has cut the amount of money to be spent on welfare benefits which means you have to pay more.

Our scheme means that every ‘working age’ resident has to pay council tax even if they are claiming financial support. The support scheme is calculated on 91.5% of your council tax liability (after discounts for single persons etc) instead of 100% as previously. This means that everyone has to pay at least 8.5% of the net liability.

  • We will automatically transfer your claim for Council Tax Benefit into the new Council Tax support scheme.
  • We will send you your new Council Tax bill as usual in March, but the amount you pay from April will be higher than before.

If you do not pay anything towards your Council Tax at the moment, you will need to start paying from April.

The amount you will have to pay depends on where you live and what council tax band your house is in. 

Remember the easiest way to pay, is by monthly Direct Debit. You can fill in a direct debit mandate online using the link below.

If you do not want to pay by Direct Debit, you can pay in other ways, see the link below for more information.

What does this mean for our customers? 

If a customer is classed as a pensioner, they will be protected from the effects of the changes and get support on the same basis as previously.

If a customer is classed as ‘working age’, they will have to pay towards their Council Tax.

Contact details

Council Tax enquiries
East Herts and Stevenage Borough Council
Wallfields
Pegs Lane
Hertford
SG13 8EQ

01438 242875
revenues@hertspartnership-ala.gov.uk

Benefit enquiries
Benefits Service
Daneshill House
Danestrete
Stevenage
Herts
SG1 1HN

01438 242440
benefits@hertspartnership-ala.gov.uk