Benefit Fraud

If you suspect that somebody is committing benefit fraud we want to hear from you.

Stevenage Borough Council is seriously committed to tackling Benefit Fraud.

On a national level, it is estimated that £2 billion is lost every year through benefit fraud. This equates to £70 a year for every taxpayer.

The Department of Work and Pensions are responsible for investigating suspected Housing Benefit Fraud. 

Reporting benefit fraud

You can report suspected Housing Benefit Fraud to The Department of Work and Pensions in three ways:

Online at:

By telephone:

Contact the National Fraud Hotline on 0800 854 440. Your call is free and confidential and you do not have to give your name or address. Lines are open Monday to Friday 8am to 6pm

If you have speech or hearing problems you can use a text phone service on 0800 328 0512.

By Post:

NBFH, PO Box 224, Preston PR1 1GP

Information required

In order to thoroughly investigate allegations of fraud we need as much information as possible, for example:

  • The nature of the fraud
  • Name and address of the person(s) concerned
  • Details of employment including the type of work, name and address of the employer, hours of work, approximate earnings
  • Details of any undeclared partner including their name, description, employment, departure times from the property
  • Description of vehicles, including number plate.

Types of fraud

The types of fraud, which we are currently investigating, include:

  • Undeclared partners (living together)
  • Undeclared non-dependants
  • Undeclared work
  • Undeclared bank/building society accounts
  • Undeclared savings and capital
  • Undeclared income
  • Undeclared occupational/private pensions
  • Subletting
  • Non-occupation
  • Contrived tenancies.

All allegations will be investigated by highly trained and professional Fraud Investigators working to guidelines and legislation laid down by the Government.

Any information you supply will remain private and confidential.