If you are unfamiliar with the process for claiming Council Tax or Housing benefit, or would like more information, we suggest that you contact us or complete the online enquiry form available on the right. 

How to claim

You will need to complete a Housing and Council Tax benefit application form, which can be downloaded from the link on the right.

The completed application form will need to be sent to the Council offices.

Please remember to include all of the required evidence when sending us your application form. All documents must be originals, copies will not be accepted.

No benefit will be paid until all the required evidence has been received.

What happens next?

Once your application has been assessed you will receive a decision notice. The decision notice will confirm that you qualify for benefit and how much you will receive.

If your application for Housing / Council Tax benefit is turned down you can appeal against the decision.

Payment of your Housing benefit

If you are a Council Tenant your benefit is paid directly into your rent account.

If you are not a Council Tenant your benefit is normally paid into your bank account  At your request, we can pay your benefit directly to your landlord.

If you ask for payments to be made to you and you fall behind with paying your rent by eight weeks or more, your landlord can ask us to pay your housing benefit directly to them.

Payment of your Council Tax benefit

Council Tax benefit will be shown as a reduction on your Council Tax bill.