Change of Circumstances

We need to know any change of circumstance within 4 weeks of the change.


  • Changes in any of your income, e.g. wage increase, pension increase etc
  • Increase / decrease in capital of your or your family
  • If you start or stop receiving Income Support or other benefits, for example, Job Seekers Allowance, Tax Credits etc.

Household detail

  • If someone comes to live with you
  • If some living with you moves out
  • If circumstances of someone living with you change (non-dependent income increase / decrease etc)


  • Your rent changes
  • You move to a new address
  • You or your partner go into hospital

Personal Details

  • Date a child leaves school or child Benefit stops
  • Date if you have another child

Please note that there are certain changes where you will not need to notify the Council, these are:

  • Changes in the age of any member of the family or non-dependant;
  • Changes in the regulations.

We require proof of changes in the form of original payslips rent books, bank statements etc. We cannot accept photocopies

Any delay in telling us could seriously affect your Benefit.

Please post any change of circumstances forms back to us together with any original documents providing the change in circumstances.


Benefits online enquiry form


Change of Circumstances form

Change of address

Contact details

Stevenage Borough Council
Benefits Service
Daneshill House

Telephone: 01438 242440