Help, advice and support

Advice and support

British Red Cross – 0344 871 11 11
A global charity for people in crisis

Carers in Herts – 01992 586969
Support for those who care for others.

Citizen’s Advice Bureau – 03444 111 444
Free, confidential and impartial advice to everyone on their rights and responsibilities

HertsHelp – 0300 123 4044
Service offering local advice, information and support

Support Line – 01738 765200
Confidential helping offering emotional support on any issue

Alcohol and drugs

A-DASH – 01923 427288
Drug and alcohol service for under 18s.

CGL (Change, Grow, Live) – 01438 364495
Drug and alcohol service for those 18 and over.

Drinkline – 0300 123 1110
Free and confidential advice for those who are concerned about theirs or someone else’s drinking.

FRANK – 0300 123 6600
Free and confidential advice on drugs

No More Service – 01438 242242
Council service offering support to individuals whose lives are negatively affected by drugs, alcohol and/or offending

Black, minority and ethnic groups

Herts Black and Minority Ethnic Partnership - 01707 273567
Voice and support for the county's black and minority ethnic voluntary and community sector

Stevenage World Forum for Ethnic Communities – 01438 369600
A local group that addresses needs and aspirations of minority ethnic communities in Stevenage

Children and young people

ChildLine – 0800 1111
Free, 24-hour counselling service for children under 18 provided by the NSPCC

One YMCA – 01438 844766
Charity for young people wanting to play an active role in the community

Youth Connexions – 01438 844766
Information, learning and support for young people aged 13-19 and up to 25 for young people with learning disabilities.

Crime and anti-social behaviour

Anti-social behaviour – 101
To report antisocial behaviour in a non-emergency situation

Crime Stoppers – 0800 555 111
Anonymous crime reporting charity helping to locate criminals

Suzy Lamplugh Trust – 020 7091 0014
Advice and support on personal and street safety

Counter terrorism

Anti-terrorist hotline – 0800 789 321
To report anything suspicious that could be related to terrorism

Domestic violence

Broken Rainbow  – 08452 604460
Support for LGBT people who are victims of domestic abuse

Herts Domestic Violence Helpline – 08088 088 088
Free helpline for people that have been affected by domestic abuse

Equalities

Equality and Human Rights Commission  - 0845 6046610
Working to eliminate discrimination, reduce inequality and protect human rights

Families and children

Home Start Stevenage  - 01438 367788
For people with at least one child under five, going through a difficult time

Stevenage Family Support Service  – 01438 317418
For children in need up to ten years of age, and their families who are experiencing difficulties

Relate  - 01462 679139
Advice, mediation and relationship counselling

Financial advice

Financial Ombudsman Service  – 0800 023 4567
Assistance in resolving complaints between consumers and financial businesses

Stepchange  – 0800 138 111
Debt charity offering debt advice and solutions

Gay, lesbian, bisexual and transgender

Broken Rainbow  – 08452 604460
Support for LGBT people who are victims of domestic abuse

Stonewall  – 020 7593 1850
National organisation promoting the rights of gay men, lesbians and bisexual people

Health

Herts Aid Stevenage  – 01438 310165
Practical and emotional support for people with HIV and AIDS

Kingsway Health Centre  – 0300 008 5522
Free and confidential sexual health services for residents of all ages

MIND  - 0300 123 3393
Mental health charity providing confidential support and advice on mental health

Sane  - 0300 304 7000
Mental health charity providing confidential support and advice to anybody affected by mental health, including family and friends

Smokefree Hertfordshire  – 01442 453 071
Support to help people quit smoking

Housing

Herts Young Homeless Group  – 08000 355 775
Support and emergency accommodation for 16-24 year olds who are homeless

Stevenage Haven  – 01438 354884
Shelter and support for single people experiencing homelessness in Stevenage

Older people

Community transport  – 01438 242712
Service helping people to get out and engage in activities outside the home

Herts Community Meals  – 0300 123 4042
Service providing meals delivered to your home

Safeguarding

NSPCC  – 0808 800 5000
Help for adults concerned about the safety of a child

SBC Safeguarding  – 01438 242242
For anyone concerned about the welfare of a child or adult

Stalking and harassment

Paladin  – 0207 840 8960
Prevention and safety advice on harassment and stalking

Victims of crime

Hertfordshire Beacon  – 03000 11 55 55
Gateway to victim services available in Hertfordshire

Road Victims Trust  – 01462 441552
Support for those that have been affected by fatal road collisions

Victim Support  – 0845 3030 900
National organisation offering wide range of support to victims of crime

Contact details

Community Safety
Stevenage Borough Council
Daneshill House
Danestrete
Stevenage
Herts
SG1 1HN

community.safety@stevenage.gov.uk