Coach and trip information

Minicoach trips are for older and disabled people who have difficulty in using public transport. The coach is a 15 seater. Seats can be removed to accommodate a limited number of wheel chairs.

Booking procedure

When you have chosen the trips you would like, please return the booking form, which will be dealt with from Monday 11 December. Telephone 01438 242712 and ask for minicoach trips (bookings).

If you are diabetic please let the drivers know and carry your insulin with you.

Please note:

  • All cancellations must be notified to the office at least 48 hours prior to the trip.
  • If we are unable to reallocate your seat you may be charged.
  • Seat belts must be worn at all times.
  • Booking forms are for one person only.

Booking conditions

  1. Completion of booking forms does not indicate acceptance of booking.
  2. Stevenage Borough Council reserves the right to cancel/amend/ postpone any trip or other service being provided, without prior notice.
  3. The council reserves the right to refuse any booking.
  4. Payment for the trip must be made to the driver on boarding the coach.
  5. The charges for transport on the minicoach shall be agreed by the council, and are subject to alteration at the council’s discretion.
  6. The council disclaims any responsibility for any article deposited in any part of the minicoach by the passenger or any other person.
    NB: If property is left on the minicoach please contact Older People’s Services on 01438 242712.
  7. The council cannot accept responsibility for individual clients whilst on the trip.
  8. No animals allowed on the minicoach except for assistance dogs.
  9. The council reserves the right to alter or revise these booking conditions at its discretion.


Related pages

Community Transport


Contact details

Older People's Services
Stevenage Borough Council
Daneshill House

Tel: 01438 242712
Textphone: 01438 242555
(voice telephone for people who are deaf or have problems with their speech)